The Ultimate 4-in-1 Loyalty, Referral, SMS & Review System
For Beauty & Wellness Businesses
Grow Your Revenue by 20-30% 😱
Your Clients Love You — But They’re Slipping Away
They walk out smiling, compliment your work, and say:
“I’ll definitely be back.”
But many never return — not because they didn’t enjoy the experience, but because there’s no system reminding them, rewarding them, or turning their satisfaction into loyalty, reviews, and referrals.
So…Now you may be spending a ton of energy chasing new clients— while the ones who already know, trust, and love your work quietly drift away.
And every time that happens…
You lose not just one client — but the five new ones they could have brought with them.
Here’s The Data-Backed Truth!
Repeat clients generate 80% of the revenue (source).
Repeat customers spend 67% more than new customers (source), and it costs 5× more to get a new customer than to keep an existing one (source).
Even a 5% increase in client retention can boost profits by 25–95% (source).
Now, the real question is…What are YOU doing to make sure clients actually come back?
Unlocking Your Goldmine…
Instead of relying on social media posts that barely get seen or hoping that the word spreads on its own to generate more revenue…
You NEED to focus on:
✓ Strategically bringing current clients back more often.
✓ Turning their experience into guaranteed 4 or 5-star Google reviews.
✓ Systematically encouraging them to refer their friends and family.
Without a system to engage current clients, reward them, and amplify their voices, all that potential growth walks out the door with them.
Your next 20–30% revenue boost can come from your existing clients!
You just need a reliable system to keep them engaged and working for you as your top marketers.
That’s Where Castor Labs AI Comes In!
Introducing Our Fully Branded Loyalty, Referral, SMS, & Review System🚀
Our System Helps You:
✓ Lock-in Repeat Business
✓ Generate More Client Referrals
✓ Create a Direct SMS Marketing Channel to Your Clients
✓ Capture More Google Reviews
All through one streamlined, branded system that’s fully customized to your business!
The First Step is Designing the Incentives For Your Branded Loyalty Program
We help you create the following three irresistible offers that fit your business:
Welcome Reward 🎁
An instant reward like a discounted service or free add-on to incentivize clients to join your program and make them feel appreciated from day one. It's a small “thank you” that starts the relationship on a memorable note!
Visit Reward 🔁
A reward such as a free service upgrade or an exclusive discount, that gives clients a reason to come back regularly and choose you over your competitors every time! Clients earn this reward by accruing points each time they visit.
Referral Reward 📢
A meaningful reward to honor clients for sharing your business with their friends, family, and followers. This turns you clients into enthusiastic promoters who bring in new faces and help you grow your client base organically.
You choose the rewards, the reward requirements, and the branding of your loyalty program.
How Clients Will Join Your Program
To join, clients first scan a QR code on a table tent or that we design and order for you. The QR code then leads to a fully branded sign-up form where clients register in seconds with their their name, phone number, and email address. A confirmation text is then sent out to confirm their membership.
Table Tent QR Sample
➞
Sign-Up Form
Once Confirmed, Clients Are Welcomed With:
✅ A Welcome SMS
✅ Your Business’s Contact Card
✅ Their Digital Member ID
✅ Their Referral link
They’re now a member of your loyalty program! 🎉
Our System Then Grows Repeat Visits On Auto-Pilot
Each time a client checks in with their Member ID or phone number, they earn 1 Visit Point (VP). After reaching a set number of VPs (e.g., 10), they automatically unlock their Visit Reward. Once redeemed, their points reset to zero and the cycle starts again.
Meanwhile, the system keeps them engaged automatically through SMS and email. For example:
“You’re one visit away from your next reward!”
This builds habits, increases visit frequency, and turns casual customers into committed regulars.
Proof That Loyalty Programs Work 📈
These results aren’t guesses — they’re backed by industry research from reputable studies and trusted marketing data from real businesses using loyalty systems to increase spending, retention, and ROI.
Loyalty members spend 20–25% more per visit and 45% more per year than regular clients.(source)
83% of consumers say loyalty programs make them more likely to buy again. (source)
90% of loyalty program owners report positive ROI (average ~4.8×). (source)
90% of customers say they have gained value from SMS loyalty programs. (source)
Our System Then Multiplies Referrals Effortlessly
We turn your everyday clients into an active sales force that spreads the word, brings in new business, and fuels steady growth — all on autopilot.
With our automated referral system, every member gets a personal referral link that rewards them for every friend who signs up and claims their Welcome Reward. After reaching your set goal (like 5 referrals), they instantly unlock a special Referral Reward.
Proof That Referrals Drive Real Revenue 📈
52% of US small businesses say referrals are the most successful marketing tool (source). Clients trust recommendations from friends and family far more than any ad, and when they're rewarded, they’re eager to spread the word. A structured referral system is one of the smartest growth moves any business can make.
92% of consumers trust referrals from people they know (family/friends) (source)
Referred clients are 4× more likely to buy and yield 16% higher profits (source)
Clients acquired via referrals have 37% higher retention (source)
More than 50% of clients are likely to give a referral if offered an incentive or reward (source)
We Also Get You 5⭐️ Reviews on Auto-Pilot
Personalized Image Sample
Once a client redeems their Welcome Reward, our system automatically guides them through our personalized 14-day review automation sequence that gently prompts them to leave a Google review. As soon as they submit, they’re removed to avoid over-messaging. It’s a seamless, hands-off way to generate a steady stream of 5-star reviews that boost your reputation, trust, and visibility.
New Member Redeemed
Welcome Reward
30 Mins After
Review Request #1
Email + Personalized Image
2 Days After
Review Request #2
MMS + Personalized Image
5 Days After
Review Request #3
Email Follow-Up
8 Days After
Review Request #4
SMS Follow-Up
10 Days After
Final Review Request
Email Follow-Up
14 Days After
Removed From
Automation
Additional Perks 🎉
Our system goes beyond just collecting reviews — it manages them intelligently with every detail designed to protect and amplify your reputation automatically.
AI-Powered Review Responses
Our AI automatically replies to new reviews in your brand’s tone and style, saving you time while keeping every response professional, timely, and on-message.
Auto-Post Reviews to Social Media
Positive reviews are instantly shared to your favorite social pages, turning customer praise into powerful social proof that attracts more clients.
Live Website Review Widget
Display a real-time stream of your best Google reviews directly on your website — building trust and credibility with every visitor.
Immediate Negative Review Alerts
You’ll get immediate notifications if a negative review appears — so you can respond quickly, resolve issues, and protect your reputation before it impacts your rating.
Optional Internal Feedback Step
We can add an internal feedback step before requesting a review so only happy clients are asked for reviews (This is considered “review gating” - you assume the risk/terms).
Research Says Google Reviews Are Key
Customer decisions are driven by what they read online — and Google reviews lead the way. Research data shows that most people read multiple reviews before choosing a business. They also trust reviews as much as a friend's recommendation and are more likely to buy from companies that actively respond to them.
83% of consumers use Google to find local business reviews. (source)
90% of consumers read ≥3 online reviews before forming an opinion. (source)
85% of consumers trust online reviews as much as personal recommendations. (source)
Businesses that reply to over 20% of their reviews can see a 33% increase in revenue. (source)
88% of consumers would use a business that responds to reviews (vs. 47% who say they’d use a business that never responds). (source)
Google Reviews Also Help You Rank In Google Maps!
A strong review profile helps you rank higher in Google Maps, putting you in front of nearby, high-intent customers ready to buy.
According to the 2026 Local Search Ranking Factors Survey by industry expert Darren Shaw, reviews are among the most powerful factors driving visibility and growth in Google Maps, delivering results at a fraction of the cost of ads. The table below highlights the highest-impact factors related to reviews among the possible 187 researched in the survey.
Top Review-Related Factors Driving Google Maps Rankings
Our System Also Has a Direct SMS Channel Built In
Every loyalty member becomes part of your built-in, TCPA-compliant SMS and email list. With our system, you can send flash promos, birthday offers, and VIP perks directly to your clients' phones and inboxes without relying on social algorithms or ads. Your message reaches clients instantly, keeping your business top-of-mind and driving visits when you need them most.
Imagine it's a slow Monday afternoon — a few empty chairs, open appointment slots, and staff waiting around…
What if, in seconds, you could send a quick text to your customers with a “Today Only” offer… and start filling those seats ASAP?
Why SMS Marketing Works So Well
SMS is the most direct and effective way to reach your clients. With nearly every text opened within minutes and most consumers eager to receive offers by SMS, your messages actually get seen, read, and acted on. The data proves it: SMS drives faster engagement, higher redemption rates, and real sales.
98% of texts are opened, so nearly every customer sees your messages. (source)
About 90% of texts are read within 3 minutes. (source)
75% of consumers love receiving discounts via SMS. (source)
Texted coupons or discounts are redeemed 10× more often than paper coupons. (source)
50% of U.S. consumers make direct purchases after receiving an SMS text with a coupon or discount. (source)
48% of consumers said they prefer to receive their loyalty-related messages via SMS. (source)
Your All-in-One Loyalty Dashboard
Quickly monitor the health and growth of your loyalty program, track rewards activity, and gain insight into your customer engagement—all from one centralized dashboard in the Castor Labs AI web app.
Member Activity Section
View live metrics by date range including Member Visits, New Members, Referrals (pending & confirmed), and Opt-Outs. You can also view the number of Welcome, Visit, and Referral Rewards claimed.
Lifetime Performance Section
See cumulative metrics to get a complete picture of your program’s impact over time, and monitor GBP performance, including search & maps appearances, bookings, calls, and website visits.
From the Castor Labs AI app, you can also send your SMS blasts, track review acquisition, and measure your overall reputation management performance.
Employee Portal
To manage members, employees scan a member's ID with their phone camera to instantly open the member search form with the member's phone number already pre-filled. They then enter the admin passcode to access the employee portal.
From the Employee Portal, employees can:
View a member's current Visit Points and Referral Points.
Redeem a member's Welcome, Visit, and Referral Rewards.
Add Visit Points to a member's account.
View a member's total visits, total referrals, and full activity log.
Here's Everything You Get with Castor Labs AI ⚡
All the things you need to build loyalty, drive referrals, collect 5-star reviews, and grow your business — all in one automated system.
🏆 Loyalty System
Your custom-branded rewards program that keeps clients coming back and earning with every visit.
👥 Referral System
Turn happy clients into your best marketers by rewarding them automatically for new signups.
⭐ Review Growth System
Collect and auto-respond to reviews, post the best ones to social media, and track your local ranking gains.
📲 SMS Marketing Channel
Send instant text blasts to all your clients with promos, slow-day specials, and offers that drive visits and sales.
📊 Metrics Dashboard
Track member visits, rewards, referrals, and review performance in real time — all in one app.
👩‍💼 Employee Portal
Let staff easily add points, redeem rewards, and manage member profiles from any phone.
📇 Custom QR Code Table Tents
25 fully designed 4"x6" table tents with your branding — ready to attract signups and drive loyalty from day one.
🚀 Fully Branded & Done-For-You Setup
We customize, build, and launch everything under your brand — ready to run in days, not months.
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